Subject: Re: Arabic Language Test - Muaadh Murshed Aldubai
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 4 Jun 2020 04:58:12 -0700 (MST)

Hi Urvika, 

Let me know whether the candidate is suitable? 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 4 Jun, 2020, at 17:27, Shakeeb Arsalan <[email-masked]> wrote: 

Hi Harpreet, 

The Candidate is native, 9/10. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]> 
Sent: Thursday, 4 June, 2020 17:24:25 
Subject: Fwd: Arabic Language Test - Muaadh Murshed Aldubai 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Muaadh Murshed Aldubai / (0091) 7087745869 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	As a phone order executive I would tell him that " Sir I am sorry to tell you there was an issue happened and the order have been misplaced and sent to another location due to that the order didn't come yet to your place. Sir I can assure that it will be next to ur door after ten minutes. " as a brand restaurant such a conditions are being solved like a coupon for discount or an offer so the next line will be like 
"Dear sir there will be a message sent to your number holding a coupon number on it. You can use it next time as a discount of 10% thank you sir. " 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am an electrical engineer graduated from lovely professional university at punjab . I did work as a marketing executive for Visa Take agency in yemen , I did also worked as a translator and contractor between agencies and customers . to deal with issues and problems in good manners is my strength point . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمات المقدمه من خدمه العملاء الممتازه تتميز ب رقى التعامل و التسهيلات اللازمة ل استمراريه قدوم الزبون ب استمرار . بينما خدمه العملاء الجيده تحتاج الى خدمه عملاء افضل حيث ان التسهيلات قد لا تكون بالقدر الكافي ولكن العميل قد يرتبط ب خدمه العملاء الجيده اذا ما وجد ان هناك تسهيلات و حسن معامله 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	قدره على التعامل تحت الضغوط 
سريع البديهة 
تحليلي و ملتزم و مجتهد 
مهارات التواصل الاجتماعي 
العلاقات العامه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اتجهت مؤخراً الى العاصمه الهنديه دلهي و زرت كثير من المعابد و المتاحف هناك . التواجد في العاصمه الهنديه دلهي كان قد ألهمني كثير من الافكار حول التطور العلمي و التكنولوجي حيث وجدت ان اغلب التعاملات اصبحت الكترونيه . ورغم هذا ف الوجدان المتواجد في العاصمه الهنديه دلهي حيث تجد جميع فئات المجتمع تحارب للبقاء بحكم انها العاصمه فلا بدّ ان تكون المعيشه فيها نوعا ما غاليه و الاسعار خياليه . و معا ذلك تجد الناس يحاربون للبقاء على قيد الحياه