Subject: Re: refund issue 6479647612
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, [email-masked]
Date: Thu, 4 Jun 2020 02:47:05 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 28 May, 2020 17:42:28 
Subject: refund issue 

Hi Team 

Problem Statement: Refund Issue 

Order Date : Apr 10, 2020 
Order ID: 6479647612 
Tracking ID: 290085048791 
Assistance Required: Need to check this order and initiate the refund 

Issue Description: The order was placed on 10/4/2020 and was shipped in two shipments he received one shipment and paid the full amount as he has sent the picture for proof but the second shipment (mentioned above) the customer is claiming that SMSA delivered 3 items only and took the full amount, Now the customer is asking for the refund 

​ 

Regards 
Hafizullah