Subject: RE: Missing items 6482908277
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Sree Adhikessavan <[email-masked]>, Suvadeep Saha <[email-masked]>
Date: Thu, 4 Jun 2020 05:40:04 +0000

Process refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, June 3, 2020 1:54 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Sree Adhikessavan <[email-masked]>; Suvadeep Saha <[email-masked]>
Subject: Re: Missing items 6482908277

External email sender, please take precaution.
Hi Sachin,

Please advise regarding the below case as it is pending since long time.
Can we refund the customer against the missing item : 161958480 - - Juniors Impulse Baby Walker .. SAR 199.00
As we are not getting responses from the concerned tea,.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 1 June, 2020 13:33:18
Subject: Re: Missing items 6482908277

Hi Team,

Any update ?

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 28 May, 2020 20:56:14
Subject: Missing items 6482908277

Hi Team

Problem Statement: (Missing items)

Order Date : 17-Apr-2020
Order ID: 6482908277
Missing Item : 161958480 - - Juniors Impulse Baby Walker .. SAR 199.00
Tracking ID: S001045536949
Assistance Required: Need missing item

Issue Description: Customer placed order for 7 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that all 7 items has been shipped/Delivered from our side.

Customer's History : it is the first order to the customer with us>

Regards,
Shakeeb

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