Subject: Re: Late Shipping
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: mustafa mohammed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 3 Jun 2020 10:19:54 -0700 (MST)

Hi Mustafa, 

Order belong to Homecentre concept which we are not dealing with. check the concept before working on any case. 

Regards, 
FAuzan 

From: "mustafa mohammed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 3 June, 2020 21:59:50 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 16 Apr 2020 
Order ID: 6482515088 
Tracking ID: S000937244706 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 16 Apr and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Mustafa Alawdi