Subject: Re: POD request// 6485659281
From: Algaili Ahmed <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 3 Jun 2020 09:39:02 -0700 (MST)

Hi Team, 

The order is less than 100, shall I to raise to Jira for the refund because the customer can not be convinced through the attached image. 

From: "ALL RUH OPS - Landmark" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohmed Musa (SA)" <[email-masked]>, "Omer Saeed (SA)" <[email-masked]>, "Zaid Zafar" <[email-masked]> 
Cc: "Algaili Ahmed" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ALL RUH OPS - Landmark" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 27 May, 2020 18:22:52 
Subject: RE: POD request// 6485659281 

Dear, 

POD is attached. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, May 26, 2020 10:24 PM 
To: Mohmed Musa (SA) <[email-masked]>; Omer Saeed (SA) <[email-masked]>; Zaid Zafar <[email-masked]> 
Cc: Algaili Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>; Seeta Seeta <[email-masked]>; [email-masked] 
Subject: POD request// 6485659281 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Problem Statement: Need POD 

Order Date : 6485659281 

Order ID: 6485659281 

Tracking ID: 45944207363 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on 26 Apr 2020 and as per Aramex website the order delivered to customer on 04 May 2020 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 

Fauzan 

From: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 26 May, 2020 21:00:19 
Subject: POD request// 6485659281 

Hi Team, 

Please ask the courier team to share us the POD for the order. 

Hi Team, 

With reference to tracking ID# 45944207363 for order ID# 6485659281, kindly share us the POD as the customer claimed he has not received the order. 

Regards, 

Algaily.