Subject: Re: Arabic Language Test - Mohd Arif
From: HR Livesalesman <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 3 Jun 2020 03:33:32 -0700 (MST)

If Arabic would be satisfactory, then we will ask him to do another assignment. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Jun, 2020, at 16:02, Urvika Chaudhary <[email-masked]> wrote: 

He hasn't written much in EN. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "HR Livesalesman" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, June 3, 2020 3:53:25 PM 
Subject: Fwd: Arabic Language Test - Mohd Arif 

Hi, team please evaluate it internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Mohd Arif / (91) 7454874235 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will satisfy him logically and politely and order to give one more pizza as an excuse and customer satisfaction. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I have completed my graduation and post graduation in Arabic language from Jamia Millia Islamia. 
I have expertise in Arabic English translation and communication. 
I have translated many document in Arabic and English languages. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمة العملاء الجوداء هي اللتي تفهم حاجات الطرف الآخر و تجري للتحقيق لاجلها وتبذل الجدود لارضاء العميل. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا ايجابي 
لدي مهارات لغوية 
لدي مهارة التواصل 
يمكنني أن افهم حاجات العملاء 
و يمكنني أن اطمينهم 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	دلهي هي ثاني أكبر مدينة هندية وهي العاصمة 
السياسية للدولة. تقع دلهي في شمال الهند 
تعتبر دلهي أكبر مركز تجاري في شمال الهند وتعد واحدة من أكثر المدن ملائمة للعيش في البلد لانها مدينة غنية 
توجد في دلهي ثلاث جامعات وهي: جامعة دلهي وجامعة نهرو والجامعة الملِّية الإسلامية 
الجامعة الملية الاسلامية هي جامعة شهيرةفي دلهي تدرس فيها اللغات و خاصة اللغة العربية و توجد في دلهي مباني تاريخية توجد فيها القلعة الحمراء و المسجد الجامع 
ذهبت الي دلهي مرتين و اقمت فيها مدة طويلة. 
هناك شركات كثيرة و مكاتب في هذه المدينة 
كثير من الناس يعملون فيها 
هذه المدن من أشهر المدن في العالم. 
و لكن بسبب فيروس كورونا هناك الاغلاق الكامل في هذه المدينة