Subject: LIFESTYLE team
From: Mykel Nakhnoukh <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 3 Jun 2020 03:29:11 -0700 (MST)

Hi Team, 

Problem Statement: LIFESTYLE team 
Order Date : May 1, 2020 
Order ID: 9780638577 
Tracking ID: FP0502001529 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that he/she received the item on 5/4/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,