Subject: Re: Missing items 6482908277
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, sree adhikessavan <[email-masked]>, suvadeep saha <[email-masked]>
Date: Wed, 3 Jun 2020 02:53:30 -0700 (MST)

Hi Sachin, 

Please advise regarding the below case as it is pending since long time. 
Can we refund the customer against the missing item : 161958480 - - Juniors Impulse Baby Walker .. SAR 199.00 
As we are not getting responses from the concerned tea,. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "sachin maheshwari" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 1 June, 2020 13:33:18 
Subject: Re: Missing items 6482908277 

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "sachin maheshwari" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 28 May, 2020 20:56:14 
Subject: Missing items 6482908277 

Hi Team 

Problem Statement: (Missing items) 

Order Date : 17-Apr-2020 
Order ID: 6482908277 
Missing Item : 161958480 - - Juniors Impulse Baby Walker .. SAR 199.00 
Tracking ID: S001045536949 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 7 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that all 7 items has been shipped/Delivered from our side. 

Customer's History : it is the first order to the customer with us> 

Regards, 
Shakeeb