Subject: RE: Late Shipping #6480936987
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 3 Jun 2020 09:01:41 +0000

@Sagaya Suresh Kumar<mailto:[email-masked]>

We understand this order is still not picked up by the courier team, however, customer is insisting to receive this order asap.

Anything can be done to expedite this?

This has been pending from April.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, May 30, 2020 6:43 PM
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Late Shipping #6480936987
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Shipping
Order Date : Apr 12, 2020
Order ID: 6480936987
Tracking ID: 290085541104
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Apr 12, 2020 and till now he has not received the order. As per the hybris the order status is shipped. (SMSA)
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Fauzan
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com