Subject: Proof of delivery: Case id - 1042788, Order Number: 6485361667
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Tue, 2 Jun 2020 09:33:34 -0700 (MST)

Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 23, 2020 
Order ID: 6485361667 
Tracking ID: 45944321010 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 4/26/20 and as per shipa website the order delivered to customer on 5/13/20 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 2 June, 2020 18:43:45 
Subject: Proof of delivery: Case id - 1042788, Order Number: 6485361667 

Hi Team, 

Please assist us to resolve the below issue. 

Problem statement - The customer has reported to us that he has not received his order however as per the tracking it seems delivered. 

Case id - 1042788 
Order Number: 6485361667 
Order Created: 4/23/2020 
AWB - 45944321010 

Assistance required: Please help us with the proof of delivery. 

Regards, 
Manish