Subject: SADAD Refund Issue. // 6485466486
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 2 Jun 2020 09:22:40 -0700 (MST)

Hi Team, 

below order has been not delivered and customer has shared the bank detils for refund, kindly check and process the refund. 

Order ID; 6485466486 
SADAD Transaction ID: P1000000000004690084 

Bank Details; 
The beneficiary's name: Khaled Abdullah Al-Zahrani 
The bank's name: Al-Rajhi Bank 
Account number: 387608010011008 
IBAN: 8480000387608010011008 
Branch name: Jeddah Islamic Port 
Account type: current 

Thank you for your help. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 2 June, 2020 20:23:18 
Subject: SADAD Refund Issue. // 6485466486 

Hi Team, 

Problem statement; SADAD Refund Issue. 
Order ID; 6485466486 
Assistance Required; Need to update customer bank details & confirm about refund process. 

The refund has been initiated according to the RMA status, but Payment status did not change yet, 
kindly confirm the refund has been processed or not? 

Bank Details; 

The beneficiary's name according to the bank: Khaled Abdullah Al-Zahrani 

The bank's name: Al-Rajhi Bank 

Account number: 387608010011008 

IBAN: 8480000387608010011008 

Branch name: Jeddah Islamic Port 

Account type: current 

Regards 
Ataullah