Subject: Escalation for Ticket ID 779787
From: Nikhil Bishnoi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Jun 2020 22:19:58 +0530

Dear All,

WIth regards to Ticket ID 779787, Order ID 9777178424, customer is
complaining that he has received only 1 package from Splash and the
Babyshop items are not received by him.

We have confirmed from Conloc & courier and they confirmed that only 1
package was there, which was delivered.

The Customer is still complaining that all 10 items from Babyshop
are missing.

Kindly assist.

Regards,
Nikhil.