Subject: Re: Late Shipping #8376683491
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 1 Jun 2020 08:51:17 -0700 (MST)

Hi Team, 

We are still waiting for an update on below case, kindly check and do the needful customer is chasing us on daily basis. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "ecom cpkuwait" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 12 May, 2020 00:48:07 
Subject: Late Shipping #8376683491 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 9, 2020 
Order ID: 8376683491 
Tracking ID: 100041333342 & 100041363416 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on Apr 9, 2020 and till now she has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Fauzan