Subject: FW: [#688632] - 9772689357-Sent back to warehouse
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 1 Jun 2020 14:14:13 +0000

FYI

From: Centrepoint Bawadi Mall <[email-masked]>
Sent: Tuesday, May 19, 2020 8:26 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jainul Ameer Mohammed Hussain <[email-masked]>; Ajith Manickyam <[email-masked]>; Mohd Rafeeq <[email-masked]>; Bsu Baw <[email-masked]>
Subject: Re: [#688632] - 9772689357-Sent back to warehouse

Good day!

Dear Mr. Fauzan,

Please be informed that the same order number was not collected by the customer since it was sent back to warehouse last 23-03-2020 through Max delivery prior to lockdown. Below attachment of the same for your reference.

Thanks and Regards,
Gladys
Centrepoint Bawadi Mall
Store Code: 21011
CUG : (971) 526 935 937
TEL : (03) 784- 0333

________________________________
From: Bsu Baw <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 19, 2020 4:19 PM
To: Centrepoint Bawadi Mall <[email-masked]<mailto:[email-masked]>>
Subject: FW: [#688632] - Delivery

FYI

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 19, 2020 1:01 PM
To: Bsu Baw <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#688632] - Delivery

External email sender, please take precaution.

ticket #688632<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F688632&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3007f1f7b6ed42c509e208d7fc114dcd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637255023557122045&sdata=VPBFJ5jIPBOoZOSa%2BDjAZSktRi5Xw1YKQbR5FOH17SY%3D&reserved=0>

Hi Team,

Problem Statement: Customer has not collected the order
Order Date : Mar 12, 2020
Order ID: 9772689357
Tracking ID: 202003152173530
Store Code: Babyshop21011
Assistance Required: Need proof of Collection
Issue Description: The order was placed on Mar 12, 2020, And as per hybris the order is collected on Mar 23, 2020 and customer emailed us that he has not collected the order.
Kindly update us with proof of collection.

Regards,
Fauzan

688632:1125156

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