Subject: Re: On Validation Order 6493233593
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 1 Jun 2020 06:21:34 -0700 (MST)

Hi Ebrahim, 

The order NO where the amount has been capture is 6493216850, 
To proceed with the manual refund Please ask the customer to provide his bank details" 
-Account's holder Name 
-Bank Name 
- Bank account No 
-IBAN 
- The account type 
- the branch 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 26 May, 2020 15:25:07 
Subject: On Validation Order 6493233593 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : May 21, 2020 
Order ID: 6493233593 
Sadad Transaction ID: P1000000000004724834 

Issue Description: The order was ordered on May 21, 2020 but hybris status showing that it is o n validation as customer already payed and the customer is chasing as for is order. 

Regards, 
Ebrahim Hageb