Subject: Fwd: Arabic Language Test - ABDULATEF YAHYA FADHEL AL AL SAYADI
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Urvika Chaudhary <[email-masked]>, saurabh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 1 Jun 2020 01:56:24 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
			Foreign Language Screening Test 
		Name 	ABDULATEF YAHYA FADHEL AL AL SAYADI / (9581522478) 9581522478 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Definitely I will appolgize about that cuze it was done from my side offering an appolgize make him feel alittile bite relief from his anger of beeing waiting as well as I will make sure to inform him that it will not happened again if he still not satisfied I will offer him discount on his next order up to 30 or 40 %or I may get him free order 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My background is really interesting as I was always surrounded by an amazing and educated people who I got to learn from thier experience and how to Handel life I love learning new things that makes my stronger and well known to things happened in my life I love to interact with people alot get to know them .i used to teach English and Arabic here in hyd as it was my pattion i did enjoy every second of it 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	اعتقد انه لا يوجد فرق بينهما في حاله انه المهم في ذالك هو الاسلوب وطريقه معامله الزبناء وتقييم كلا منهم على حده فكل زبون له طريقه مختلفه للتعامل اعتمادا على كيفيه الوصول الى ما يحتاجه وسرعه تلبيتها في الوقت ذاته لا يمكن أن نقول هذا زبون غير جيد فربما طريقه تعاملنا معه كانت مختلفه ولاكن عندما تعرف ماء يريد وكيفيه الواصول إلى مبتغى الزبون هو الأهم بغض النظر عن أي شي اخر 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اعتقد لكونني اتكلم الغه العربيه جيدا اولا وثانيا لكون لدي خبره قليله حول معامله الزبائن كونني اشتغل في أحد الوحدات الصحيه ومهمتها استقبال الزبائن من مختلف العالم من ضمنها الدول العربيه لقد صدفت الكثير من الزبائن بمختلف الشخصيات والمواقف فالبعض يكون غاضبا والبعض مرحا ولكن يجب مراعه الزبائن بغض النظر كن تصرفه فهي لا تعتبر مسائله شخصيه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	هاذ السؤل ممتعا جدا لقد زرت الكثير من المناطق داخل الهند ولاكن اجمل رحلاتي كانت إلى تاج محل وشمله ودلهي فقد استمتعت كثير جدا وقابلت الكثير من الأصدقاء الجدد هناك والناس كانوا طيبون وودودن جدا وايضا استمتعت بالأكل الهندي كا البرياني والدوسا وباتر شكن لقد امضيت اياما راىعه جدا واتمنا ان اعيدها مره اخرى