Subject: RE: Need POD Order ID: 6482827310 // 290086674499
From: Usman Aslam Qadri <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, "[email-masked]" <[email-masked]>, CS E-Commerce Support <[email-masked]>, Key Accounts - KSA <[email-masked]>
Date: Mon, 1 Jun 2020 07:14:45 +0000

Dear Shakeeb ,

Below for your information as you requested.

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Usman Aslam Qadri
Sent: Monday, June 1, 2020 9:20 AM
To: Shakeeb Arsalan
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]; CS E-Commerce Support; Key Accounts - KSA
Subject: RE: Need POD Order ID: 6482827310 // 290086674499

Dear Shakeeb,

Below request already passed to relevant department to work accordingly.

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Sunday, May 31, 2020 6:55 PM
To: Usman Aslam Qadri; CS E-Commerce Support; Key Accounts - KSA
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]
Subject: Re: Need POD Order ID: 6482827310

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Monday, 25 May, 2020 18:01:27
Subject: Need POD Order ID: 6482827310

Hi Team,

Problem Statement: Need POD
​Order Date : Apr 16, 2020
Order ID: 6482827310
Tracking ID: 290086674499

Assistance Required: Need Urgent POD

Issue Description: The order was shipped from our side on Apr 18, 2020 and as per Smsa website the order delivered to customer on 10-May-2020, But customer claiming that he has not received the order, Kindly check and share with us the POD and customer ID.

Regards,
Ebrahim Hageb