Subject: RE: Incomplete item delivered(9773731297)
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Bsu Wml <[email-masked]>, Sameer Koothalikutty <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 1 Jun 2020 04:08:46 +0000

Pls arrange return & process refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, May 31, 2020 7:42 PM
To: Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Incomplete item delivered(9773731297)

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 31 May, 2020 13:59:39
Subject: Re: Incomplete item delivered(9773731297)

Hi Team,

Problem Statement: Incomplete item delivered.
Order Date : Mar 21, 2020
Order ID: 9773731297
Tracking ID: FP0322000611
Item ID : 161717002 - - Juniors Anne Infant Car Seat
Assistance Required: Incomplete Item Received

Issue Description: As per the customer he did not received the canopy with this item Juniors Anne Infant Car Seat as shown in the picture and description.

Attaching pictures for your reference. Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 28, 2020 4:09:09 PM
Subject: Incomplete item delivered(9773731297)

Hi Team,

Problem Statement: Incomplete item delivered.
Order Date : Mar 21, 2020
Order ID: 9773731297
Tracking ID: FP0322000611
Assistance Required: Incomplete Item Received

Issue Description: As per the customer he did not received the canopy with this item Juniors Anne Infant Car Seat as shown in the picture and description.

Attaching pictures for your reference. Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek

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