Subject: Re: Missing items , Order ID: 6479992128
From: Shakeeb Arsalan <[email-masked]>
To: Haedar Mohammad <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 31 May 2020 09:09:20 -0700 (MST)

Hi Haedar. 

Refund has been initiated for the whole order, inform the customer and close the case 

From: "Haedar Mohammad" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 25 May, 2020 23:40:12 
Subject: Missing items , Order ID: 6479992128 

Hi Team 

there is no response from shipa 
please check 

regards 
haedar 

Please check ticket : 894365 

Problem Statement: (Missing items) 
Order Date :Apr 10, 2020 
Order ID: 6479992128 
Tracking ID: S000859068092 
Assistance Required: Need missing item 

-Issue Description: Customer informed us that he placed order for 3 items but as per the customer he has only received 2 items, Under the consignment details we can see that all items has been Delivered 
- 
159375491 - - Juniors Gloster Activity Center 
-so we request you to look into this concern and help us to resolve the case on ASAP. 
Regards, 
haedar