Subject: Re: sdad issue Order Number: 6485991131
From: Shakeeb Arsalan <[email-masked]>
To: Haedar Mohammad <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 31 May 2020 08:10:34 -0700 (MST)

Hi Haedar, 

The order NO is 6485565726, because the capture happened here and it is for the same amount the customer has mentioned in the statement, Moreover Please ask the customer for the bank details in order to arrange for the refund with the finance team 

From: "Haedar Mohammad" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 25 May, 2020 21:40:04 
Subject: sdad issue Order Number: 6485991131 

Hi Team 

Problem Statement:deducted amount 

Ticket number : 1058091 
Order ID : 6485991131 
Order Status: ON_VALIDATION_CANCELLED 

customer claims that his amount deducted and Order Status:ON_VALIDATION_CANCELLED 

please check 

regards 
haedar