Subject: RE: Refund status - BANK_TRANSFER_IN_PROGRESS, ​Case id - 794239, Order Number: 6471283134
From: Mohammed Athar <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 31 May 2020 13:21:23 +0000

Hi Malik,

The below refund done successfully.

Thanks & Regards,
Athar Mohammed,
From: Malik Ismail <[email-masked]>
Sent: Sunday, May 31, 2020 11:50 AM
To: Shakeeb Arsalan <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Refund status - BANK_TRANSFER_IN_PROGRESS, ​Case id - 794239, Order Number: 6471283134

Hi @Mohammed Athar<mailto:[email-masked]>,

FYA , please.

Bank details updated. 6471283134 – Ticket 06555148

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 31, 2020 12:46 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund status - BANK_TRANSFER_IN_PROGRESS, ​Case id - 794239, Order Number: 6471283134

External email sender, please take precaution.
Hi Malik,

Please assist regarding the following concern.
Regards
Shakeeb
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 21 May, 2020 17:26:23
Subject: Refund status - BANK_TRANSFER_IN_PROGRESS, ​Case id - 794239, Order Number: 6471283134

Hi Team,

Kindly help us with the refund status so that we can inform the customer accordingly.

Problem statement: Refund status - BANK_TRANSFER_IN_PROGRESS

​Case id - 794239
Order Number: 6471283134
Order Created: 3/20/2020
Tracking id - 34112501740870

Return request created: 3/26/2020
RMA - 23433085

Assistance Required: Customer's bank details has been updated on hybris Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse still the refund for the same has not been initiated.

Regards,
Manish

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