Subject: RE: Need POD Order ID: 6484084769
From: Usman Aslam Qadri <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, "[email-masked]" <[email-masked]>, CS E-Commerce Support <[email-masked]>, Key Accounts - KSA <[email-masked]>
Date: Sun, 31 May 2020 10:29:45 +0000

Dear Shakeeb ,

Please find the below POD sheet.

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Usman Aslam Qadri
Sent: Sunday, May 31, 2020 12:40 PM
To: Shakeeb Arsalan
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]; CS E-Commerce Support; Key Accounts - KSA
Subject: RE: Need POD Order ID: 6484084769

Dear Shakeeb ,

Below request already passed to relevant department to work accordingly.

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Sunday, May 31, 2020 12:12 PM
To: Usman Aslam Qadri; CS E-Commerce Support; Key Accounts - KSA
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]
Subject: Re: Need POD Order ID: 6484084769

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Monday, 25 May, 2020 14:27:42
Subject: Need POD Order ID: 6484084769

Hi Team,

Problem Statement: Need POD
Order Date : Apr 19, 2020
Order ID: 6484084769
Tracking ID: 290087716746

Assistance Required: Need Urgent POD

Issue Description: The order was shipped from our side on Apr 21, 2020 and as per smsa website the order delivered to customer on Apr 23, 2020, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.

Regards,
Ebrahim Hageb