Subject: Re: Refund Approval / Not delivered Item 6472297953
From: Mike Bermingham <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 31 May 2020 09:30:21 +0000

Please refund

Mike Bermingham
Head of Omni Channel Lifestyle
w:  Lifestyleshops.com
m: +971563692571
t: +97145176532

________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: May 31, 2020 11:47 AM
To: Mike Bermingham <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Approval / Not delivered Item 6472297953

External email sender, please take precaution.

Hi Mike,

Any Update ?

________________________________
From: "Shakeeb Arsalan" <[email-masked]>
To: "mike bermingham" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Friday, 29 May, 2020 22:17:46
Subject: Refund Approval / Nod delivered Item 6472297953

Hi Team

Problem Statement: Refund Approval / Not delivered Item

Order Date : 24-Mar-2020
Order ID: 6472297953
Return Tracking ID: 290080941553
Not delivered Item : 162126228 - - Metallic Console Table with Glass Top - 110x33x80 cms  SAR549.00
RMA : 23808019
Issue description : The order on hybris marked as delivered, but the customer reported that the item mentioned above has not been received, And SMSA confirmed that they have returned one package to the WH (PFA), We contacted conloc to confirm whether they have received the returned item or not but they did not reply.

Assistance Required: Please provide approval so we van refund the customer as the issue is pending since 2 months.

Regards,
Shakeeb

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