Subject: Re: Need POD Order ID: 6487680076
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 31 May 2020 02:16:36 -0700 (MST)

Another team has raised Jira to initiate the refund for the order. 

Check once the refund is initiated for the whole order, inform the customer and close the case 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 25 May, 2020 15:12:36 
Subject: Need POD Order ID: 6487680076 

Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 30, 2020 
Order ID: 6487680076 
Tracking ID: S001138584342 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on May 3, 2020 and as per shipa website the order delivered to customer on May 10, 2020, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Ebrahim Hageb