Subject: RE: Refund issue. // 6479162099
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, M Ataullah <[email-masked]>
Date: Sun, 31 May 2020 06:21:02 +0000

Hi Shakeeb,

The refund is pending. Escalated to finance.

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, May 31, 2020 8:50 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; M Ataullah <[email-masked]>
Subject: Re: Refund issue. // 6479162099

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 16 May, 2020 19:26:02
Subject: Refund issue. // 6479162099

Hi Team,

Problem statement; Refund issue.
Order ID: 6479162099
SADAD transaction id; P1000000000004657352

Customer's bank details :
Beneficiary name according to the bank: Sabriya Abdullah Al-Taleh
The bank's name: Al-Rajhi
Account number: 412608010426056
IBAN: SA1080000412608010426056
Branch name: Al-Khaleej District
Account type: current

Assistance required; Need to check the issue,

As per RMA status The refund has been initiated, but the customer is not received his refund back,
kinly check the issue and fixed ASAP,

Regards
Ataullah

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