Subject: Re: Refund issue. // 6479162099
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, M Ataullah <[email-masked]>
Date: Sat, 30 May 2020 21:50:09 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 16 May, 2020 19:26:02 
Subject: Refund issue. // 6479162099 

Hi Team, 

Problem statement; Refund issue. 
Order ID: 6479162099 
SADAD transaction id; P1000000000004657352 

Customer's bank details : 

Beneficiary name according to the bank: Sabriya Abdullah Al-Taleh 
The bank's name: Al-Rajhi 
Account number: 412608010426056 
IBAN: SA1080000412608010426056 
Branch name: Al-Khaleej District 
Account type: current 

Assistance required; Need to check the issue, 

As per RMA status The refund has been initiated, but the customer is not received his refund back, 
kinly check the issue and fixed ASAP, 

Regards 
Ataullah