Subject: Re: missing item/ 6475377983
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Sat, 30 May 2020 13:35:21 -0700 (MST)

Hi Team, 

We are still waiting an update on below case. kindly check and help us to close the case asap. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "asjad hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sachin Maheshwari" <[email-masked]> 
Sent: Wednesday, 20 May, 2020 17:37:55 
Subject: Re: missing item/ 6475377983 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 16 May, 2020 14:55:26 
Subject: missing item/ 6475377983 

Hi team, 

Problem Statement: (Missing items) 
Order Date : Mar 31, 2020 
Order ID: 6475377983 
Tracking ID: S000762044923 and 45761377826 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 13 items but as per the customer he/she has only received 12 items, Under the consignment details we can see that all 13 items has been shipped/Delivered from our side. 
Customer history: 1 ITEMS OUT OF 13 MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 160645889 - - Juniors Omega Baby Walker SAR124.00 

Regards, 
Asjad.