Subject: Late delivery: Case id - 623707 Order Number: 9774241251
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Sat, 30 May 2020 13:20:09 -0700 (MST)

Hi Team, 

With reference to order ID: 9774241251 
Tracking ID: S000993078209 
Customer placed order on Mar 25, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 30 May, 2020 14:34:22 
Subject: Late delivery: Case id - 623707 Order Number: 9774241251 

Hi Team, 

Please help us to deliver the below order as neither Shipa team nor warehouse is responding on the issue. 
Please update us on what's causing the delivery in the below delivery. 

Problem statement - Late delivery 

Case id - 623707 
Order Number: 9774241251 
Order Created: 3/25/2020 
AWB - S000993078209 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish