Subject: late shipment ticket ID 1011258
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked]
Date: Sat, 30 May 2020 13:05:58 -0700 (MST)

Hi Team, 

With reference to order ID: 6483620296 
Tracking ID: S001332072356 
Customer placed order on Apr 18, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 30 May, 2020 11:50:27 
Subject: late shipment ticket ID 1011258 

Problem Statement: late shipment 
Order Date : Apr 18, 2020 
Order ID: 6483620296 
Tracking ID: S001074505521، S001332072356 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 18, 2020 with the order id 8377687181 in 2 consignments but he did not receive his second consignment which was with this tracking ID S001332072356 , and the delivery date has already been passed. Now he is chasing us for his second consignment. 

please do needful. 

Best regards 
Ammar asif