Subject: missing items ticket ID 836483
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked]
Date: Sat, 30 May 2020 12:59:12 -0700 (MST)

Hi Team, 

Kindly help us on below concern. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 30 May, 2020 11:07:38 
Subject: refund process of missing items ticket ID 836483 

Problem Statement: missing items 
Order Date : Apr 6, 2020 
Order ID: 6478571068 
Tracking ID: 290086291720,S000811125237 
Assistance Required: Need refund of all items 

Issue Description: the customer has placed his order on Apr 6, 2020 with the order id 6478571068, as per record .it says delivered but the customer says that he did not receive his complete order yet, . Now he is chasing us for his missing items: 

162211090 - - Juniors Dream Print Dress with Cap Sleeves SAR39.00 
160872571 - - Juniors Printed Multi-Use Wrap SAR14.00 
161648989 - - Juniors Embroidered Towel with Hood and Mittens SAR27.00 
158577172 - - Juniors Baby Wrap Blanket - 90x100 cms SAR18.00 
157876841 - - Juniors 8-Piece Clothing Set SAR75.00 
161649008 - - Juniors Embroidered Thermal Blanket - 76x102 cms SAR17.00 
162210703 - - Juniors Printed Closed Feet Sleepsuit with Long Sleeves SAR39.00 

please look into the concern and do needful. 

Best regards 
Ammar asif