Subject: Re: Missing items
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 30 May 2020 12:50:14 -0700 (MST)

Hi Ali, 

The value of the total item is 99 kindly create an RMA for the missing item and process the manual refund 
and do not forget to mention the item value in next escalations. 

Regards, 
Fauzan 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 30 May, 2020 10:50:38 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date : 17/04/2020 
Order ID: 6483099565 
Tracking ID: S000962320993 
Assistance Required: Need missing item 
Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them. 

The missing item; 
1-162343545 - - Set of 3 - Minnie Mouse Print Briefs 
2-161445026 - - Full Length Jeans with Button Closure and Pocket Detail 
3-162152934 - - Studded Crown Applique Detail Hair Band 
4-162089866 - - Set of 5 - Assorted Boyshorts with Elasticised Waistband 

Regards, 
Atef