Subject: Re: 861011 Late Shipping
From: Shakeeb Arsalan <[email-masked]>
To: Ala Hamood <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 28 May 2020 11:21:36 -0700 (MST)

Hi Ala, 

Delivery is suspended in Kuwait, Advise the customer to place another order once the lockdown is lifted, and add this order to the cancellation sheet 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 25 May, 2020 09:04:33 
Subject: 861011 Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date: Apr 6, 2020 
Order ID:​8376251916 
Tracking ID: No Entries 

Assistance Required: Need Urgent Delivery 
Issue Description: till now he has not received the order. As per the hybris, the order status is No Entries. 
The customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Ala Aldin