Subject: Re: Late Delivery , Order ID: 8377276689
From: Shakeeb Arsalan <[email-masked]>
To: Haedar Mohammad <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 28 May 2020 11:15:08 -0700 (MST)

Hi Haedar, 

Only one item has been shipped, However the delivery has been suspended in Kuwait due to the current situation, Confirm with the customer if he needs to cancel and get the refund then put the shipped item in the manual refund sheet, otherwise the delivery will be once the lockdown is lifted. 

and for the unshipped item please add it to the cancellation sheet 

From: "Haedar Mohammad" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 24 May, 2020 23:47:25 
Subject: Late Delivery , Order ID: 8377276689 

Hi Team 
there is no response from postsplus 

please check 

regards 
haedar 

Please take a look at ticket #968313 
Hi Team 

Problem Statement: Late Delivery 
Order Date : Apr 12, 2020 
Order ID: 8377276689 
Tracking ID: 100041391291 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 4/16/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Haedar