Subject: Re: Refund not processed// 6470649228
From: Shakeeb Arsalan <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 28 May 2020 11:03:47 -0700 (MST)

Items are for 99 SAR, Raise Jira for refund 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 24 May, 2020 22:35:59 
Subject: Refund not processed// 6470649228 

Hi Team, 

Kindly check with concerned team the following issue, the customer said he has returned the items but the AWB ID and the reference ID showing cancelled. 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 18-Mar-2020 
Order ID: 6470649228 
Return Tracking ID: 45764594293 
Assistance Required: To confirm the items received 

Issue Description: The customer raised a return request for 3 items and as per customer she/he handed over all 3 items to the courier team. So we request you to check under RMA 23448135 and confirm us did you receive the items. 

Regards, 
Algaily