Subject: Re: Missing item
From: Shakeeb Arsalan <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 28 May 2020 08:51:33 -0700 (MST)

Customer received 2 batches on the same day he contacted us, and after then he never came, Please confirm with him if he received the item or not. 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 24 May, 2020 15:29:08 
Subject: Missing item 

Hi Team, 

Problem Statement: Missing item 
Order Date : 28-03-2020 
Order ID: 6473966419 
Tracking ID: 45759728280 
Assistance Required: Missing item 
Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 162079016 ------ SAR599.00 . 

Regards,