Subject: Refund Approval 6469888649
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Thu, 28 May 2020 05:13:45 -0700 (MST)

Hi Prakash, 

Problem statement : Refund Approval (C&C order) 
Order Date : Mar 14, 2020 
Order : 6469888649 
Tracking ID : 646988864922999991 
Store Code : Max60134 
Order Price : SAR 211.00 
Issue description : The order was placed on Mar 14th and never reached the store due to the current situation, Now on Hybris it is marked as not picked. 
Assistance required : Please provide us approval so we can refund the customer. 

Regards 
Shakeeb