Subject: refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 28 May 2020 05:12:28 -0700 (MST)

Hi Team 

Problem Statement: Refund Issue 

Order Date : Apr 10, 2020 
Order ID: 6479647612 
Tracking ID: 290085048791 
Assistance Required: Need to check this order and initiate the refund 

Issue Description: The order was placed on 10/4/2020 and was shipped in two shipments he received one shipment and paid the full amount as he has sent the picture for proof but the second shipment is not delivered now the customer is demanding the refund of the second shipment. 

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Regards 
Hafizullah