Subject: Re: late delivery 8378012192
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 28 May 2020 04:24:19 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 23 May, 2020 16:26:29 
Subject: late shipment ticket ID 958160 

Problem Statement: late delivery 
Order Date : Apr 15, 2020 
Order ID: 8378012192 
Tracking ID: FP04201000101 
Assistance Required: need urgent shipment. 

Issue Description: the customer has placed his order on Apr 15, 2020 with the order id FP04201000101, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 

Best regards 
Ammar asif