Subject: New comment - [#1083434] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Thu, 28 May 2020 10:51:31 +0000

There is a new comment in the ticket submitted by Anita Herceg to HelpCPAE   Comment added by : Jessie Kathleen Go Caparas  Comment Content:  <div class="WordSection1">
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<a id="OWAAM0189EE0F28544AF894F2A41CF11EFE7D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Seeta Seeta</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Fauzan Ahmad, Musalman</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shakeeb Arsalan</span></a>
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<div class="MsoNormal">Please create RMA and arrange a collection.</div>
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<div class="MsoNormal">This customer is from Abu Dhabi – take note.</div>
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<div>From: Hamza Hafeez &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, May 28, 2020 11:51 AM<br>
<b>To:</b> Jessie Caparas &lt;[email-masked]&gt;<br>
<b>Cc:</b> Geetika Pal &lt;[email-masked]&gt;; AE Shoemart AD Marina Mall &lt;[email-masked]&gt;; Shoe Mart &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Lelani Uypala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1083434] - Order Number 9782684546</div>
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<div class="MsoNormal">Hi Jessie,</div>
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<div class="MsoNormal">Please can you arrange for a pickup of this order as well?</div>
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<div class="MsoNormal">Also, please can you advise the team to confirm the store customers will be visiting for returns, as Abu Dhabi is still not allowed to accept any returns and exchanges.</div>
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<div class="MsoNormal">Thans,</div>
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<b><span style="color:#1A1A1A">Hamza Hafeez</span></b><span style="color:black"></span>
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<div class="MsoNormal"><b><span style="color:#1A1A1A">Customer Support / e-Commerce Executive</span></b></div>
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<span style="color:#1A1A1A">Landmark Tower, Dubai Marina, Dubai, P.O.Box 25030, United Arab Emirates</span><span style="color:black"></span>
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<span style="color:#1A1A1A">Tel: +971 4 517-3209   Mobile: +971 50 483 9600</span><span style="color:black"></span>
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<div class="MsoNormal"><span style="color:black">Shop online at: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.shoemartstores.com%2F&amp;data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702397631&amp;sdata=LrsqDWJKBEaxMKfkyVvHPGk4ieSNfqvfNO1yh0wl2eo%3D&amp;reserved=0" rel="noreferrer"><span style="color:#0563C1">www.shoemartstores.com</span></a></span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FShoeMartGulf&amp;data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702407626&amp;sdata=BLOtF7QbLBJNFPUjLY98W22UOM1ujYyO6clHUKggyiU%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="62" height="27" style="width:.6458in;height:.2847in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzU1MDYyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GeyahCVOKGCbxH58jLrMS6P7Mml6oVE8K0Q2Eqpz4uo" alt="cid:04CA3294-2CEE-4736-A853-5BA777C1F8C6"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fshoemartme&amp;data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702407626&amp;sdata=BDWbYupCaOuLFnIEsOIJGYvFHGPhvWmFrLrAGI4%2FjD4%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="70" height="27" style="width:.7291in;height:.2847in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzU1MDYyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-bfV_3Fr4_q_aEEeImm9n9ahigZ66mbkN8hLjaQ7Hbg" alt="cid:3042804B-CF13-4706-AF32-02BC9AEFC079"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fshoemartgulf&amp;data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702417621&amp;sdata=eO7qCpl0xoD9ibDlZRHqq2AeNv1AdvH5eDTW7c5MpIM%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="62" height="27" style="width:.6458in;height:.2847in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzU1MDYyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.axie_yrbs21sgFzL-GfpSTPSRB3NQ7N7QbcOFAeCL2g" alt="cid:565820F3-0622-4A9D-9750-B21960C7B26D"></span></a><span style="color:black"></span>
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<b>From:</b> AE Shoemart AD Marina Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, May 28, 2020 11:39 AM<br>
<b>To:</b> Shoe Mart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hamza Hafeez &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Geetika Pal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fw: [#1083434] - Order Number 9782684546</div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Verdana",sans-serif;color:black'>Item Code-  6292262789289</span></div>
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white'>Thanks &amp; Regards ,</span><span style="font-size:10.0pt;color:black"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:black">Nasim Khan</span></div>
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white'>Marina Mall, Corniche Road,
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white'>Abu Dhabi, United Arab Emirates P.O. Box 24570</span><span style="font-size:10.0pt;color:black;background:white"><br>
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</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white'><a rel="noreferrer">Tel:+971</a> 2 6505230  CUG 0526473176/77</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:blue'><br>
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<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style="font-size:10.0pt;color:black;background:white"><br>
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</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white'>Shop online at: </span><span style='font-size:12.0pt;font-family:"Cambria",serif;color:black;background:white'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.shoemartstores.com%2F&amp;data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702427619&amp;sdata=rAKwnJzEsrKF41NocSpbJHvSOKvvL0xIOZ8oY0H9Tbg%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:black'>http://www.shoemartstores.com</span></a></span><span style='font-size:12.0pt;font-family:"Cambria",serif;color:black'></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> A. H. &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> 27 May 2020 15:54<br>
<b>To:</b> AE Shoemart AD Marina Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1083434] - Delivery</span> </div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal">---------- Forwarded message ---------<br>
From: <strong><span style='font-family:"Calibri",sans-serif'>Centrepoint</span></strong> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
Date: Sun, May 24, 2020, 8:34 PM<br>
Subject: Re: [#1083434] - Delivery<br>
To: &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Anita,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">You can now drop off your Centrepoint and Shoe Mart return at any Centrepoint and Shoe Mart stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide
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<div class="MsoNormal"><span style="font-size:10.5pt">Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Your friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">The Support Team</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">1083434:1125156</span><span style="font-size:10.5pt">
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