Subject: RE: [#1083434] - Order Number 9782684546
From: Jessie Caparas <[email-masked]>
To: Hamza Hafeez <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Geetika Pal <[email-masked]>, AE Shoemart AD Marina Mall <[email-masked]>, Shoe Mart <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Lelani Uypala" <[email-masked]>
Date: Thu, 28 May 2020 10:51:25 +0000

@Seeta Seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]>

Please create RMA and arrange a collection.

This customer is from Abu Dhabi - take note.

From: Hamza Hafeez <[email-masked]>
Sent: Thursday, May 28, 2020 11:51 AM
To: Jessie Caparas <[email-masked]>
Cc: Geetika Pal <[email-masked]>; AE Shoemart AD Marina Mall <[email-masked]>; Shoe Mart <[email-masked]>; Escalations Dxbteam <[email-masked]>; Lelani Uypala <[email-masked]>
Subject: RE: [#1083434] - Order Number 9782684546

Hi Jessie,

Please can you arrange for a pickup of this order as well?

Also, please can you advise the team to confirm the store customers will be visiting for returns, as Abu Dhabi is still not allowed to accept any returns and exchanges.

Thans,
Hamza Hafeez
Customer Support / e-Commerce Executive

Landmark Tower, Dubai Marina, Dubai, P.O.Box 25030, United Arab Emirates
Tel: +971 4 517-3209   Mobile: +971 50 483 9600
Shop online at: www.shoemartstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.shoemartstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702397631&sdata=LrsqDWJKBEaxMKfkyVvHPGk4ieSNfqvfNO1yh0wl2eo%3D&reserved=0>
<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FShoeMartGulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702407626&sdata=BLOtF7QbLBJNFPUjLY98W22UOM1ujYyO6clHUKggyiU%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fshoemartme&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702407626&sdata=BDWbYupCaOuLFnIEsOIJGYvFHGPhvWmFrLrAGI4%2FjD4%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fshoemartgulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702417621&sdata=eO7qCpl0xoD9ibDlZRHqq2AeNv1AdvH5eDTW7c5MpIM%3D&reserved=0>

From: AE Shoemart AD Marina Mall <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 28, 2020 11:39 AM
To: Shoe Mart <[email-masked]<mailto:[email-masked]>>; Hamza Hafeez <[email-masked]<mailto:[email-masked]>>
Cc: Geetika Pal <[email-masked]<mailto:[email-masked]>>
Subject: Fw: [#1083434] - Order Number 9782684546

Dear Hamza,

As given in trial mail customer have dropped the item in store.

Please advice .

Item Code-  6292262789289

Thanks & Regards ,
Nasim Khan

Marina Mall, Corniche Road,
Store Code- 21007
Abu Dhabi, United Arab Emirates P.O. Box 24570

Tel:+971 2 6505230  CUG 0526473176/77
Email: [email-masked]<mailto:[email-masked]>

Shop online at: http://www.shoemartstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.shoemartstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C46a1d9f7591e4d1a271908d802dbe21e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637262490702427619&sdata=rAKwnJzEsrKF41NocSpbJHvSOKvvL0xIOZ8oY0H9Tbg%3D&reserved=0>

________________________________
From: A. H. <[email-masked]<mailto:[email-masked]>>
Sent: 27 May 2020 15:54
To: AE Shoemart AD Marina Mall <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1083434] - Delivery

External email sender, please take precaution.

---------- Forwarded message ---------
From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Date: Sun, May 24, 2020, 8:34 PM
Subject: Re: [#1083434] - Delivery
To: <[email-masked]<mailto:[email-masked]>>

Hi Anita,

Thank you for shopping with us.

You can now drop off your Centrepoint and Shoe Mart return at any Centrepoint and Shoe Mart stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.

Feel free to get in touch with us for further assistance.

Your friends,
The Support Team
1083434:1125156
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