Subject: Re: late delivery Ticket ID 888330
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 28 May 2020 03:36:20 -0700 (MST)

there is no delivery at the moment in kuwait, confirm with the customer whether he wants the order to be delivered after the lockdown or he needs the refund, 
If he goes with the refund add the order to the manual refund sheet 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 23 May, 2020 14:07:46 
Subject: late delivery Ticket ID 888330 

Problem Statement: late delivery 
Order Date : Apr 9, 2020 
Order ID: 8376693817 
Tracking ID: 100041299646 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 9, 2020 with the order id 8376693817 but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 

Best regards 
Ammar asif