Subject: Re:[## 676629 ##] Re: Late Delivery , Order ID:8373952345
From: Customer Support <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>
Cc: <[email-masked]>, "seeta seeta" <[email-masked]>, "fauzan ahmad, musalman" <[email-masked]>, "apoorv joshi" <[email-masked]>, "haedar mohammad" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Date: Thu, 28 May 2020 03:07:00 -0700

Dear Valued customer,

Given the current measures implemented in Kuwait, we would like to assure you that we are working hard to deliver your shipments, yet with limited capacity and resources.

Please expect delays in delivery but rest assured the shipments will be safely held at our warehouses and delivered one the lockdown is over.

 

Thank you for cooperation and understating.

Best Regards,

Customer Support Team

 

Tel.   +965     1881881

“One Posta For An Outstanding Delivery Experience”

 

 

---- On  Wed, 27 May 2020 17:31:11 +0300 "Shakeeb Arsalan"<[email-masked]>  wrote ---- 

 > Hi Team,
 > 
 > 
 > 
 > Kindly assist regarding the following concern.
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 > 
 > 
 > Regards
 > 
 > Shakeeb
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 > From: "Haedar Mohammad" <[email-masked]>
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 > To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
 > 
 > Cc: "Apoorv Joshi" <[email-masked]>
 > 
 > Sent: Thursday, 21 May, 2020 12:28:25
 > 
 > Subject: Late Delivery , Order ID:8373952345
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 > 
 > 
 > 
 > Hi Team
 > 
 > 
 > 
 > Problem Statement: Late Delivery
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 > Order Date : Mar 23, 2020
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 > Order ID:8373952345
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 > Tracking ID: 100040848253
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 > Assistance Required: Need Urgent Delivery
 > 
 > Issue Description: The order was shipped from our side on
 > 
 > 3/25/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.
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 > 
 > 
 > Regards,
 > 
 > Haedar
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 >