Subject: RE: Missing items 9775505758
From: Shirin Suseelan <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Tanveer Sawant <[email-masked]>, Vijesh Chirakkal <[email-masked]>, Shahazad Kallittavalappil <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 27 May 2020 15:43:17 +0000

Hi,

Provided AWB is not reflecting in our system.

Regards,
Shirin Suseelan

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, May 27, 2020 7:35 PM
To: ALL DXB DOM - Banks e-Commerce <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shirin Suseelan <[email-masked]>; Tanveer Sawant <[email-masked]>; [email-masked]
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ali Atef <[email-masked]>; [email-masked]
Subject: Re: Missing items 9775505758

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement: Missing items
Order Date : Mar 30, 2020
Order ID: 9775505758
Tracking ID: 45767659840
Assistance Required: Need missing item

Kindly confirm, Did you deliver full shipment or not?
Customer is claiming one item is missing.
Please arrange the delivery for the remaining item the soonest.

Regards
Shakeeb

________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 21 May, 2020 17:07:30
Subject: Missing items

Hi Team,

Problem Statement: Missing items
Order Date : Mar 30, 2020
Order ID: 9775505758
Tracking ID: 45767659840
Assistance Required: Need missing item
Issue Description: Customer placed order for 10 items but as per the customer he/she has only received 9 items, Under the consignment details we can see that all 10 items has been shipped/Delivered from our side.

The missing item is ​162135713 - - Marble Accent Table - Set of 2

Regards,

Atef