Subject: Re: missing items
From: Shakeeb Arsalan <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 27 May 2020 06:58:04 -0700 (MST)

Hi Abass, 

Raise Jira for refund as long as the item is less than 100 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 24 May, 2020 18:52:28 
Subject: missing items 

Hi Team, 
​ 
Problem Statement: (Missing items) 
Order Date : Apr 23, 2020 
Order ID: 6485212328 
Tracking ID: FP05011000192 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 20 items but as per the customer he has only received 19 items, Under the consignment details we can see that all 20 items has been Delivered from our side. 
Customer history: 1 ITEMS OUT OF 20 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 160865000 - - Active Fitness Textured Yoga Mat with Carry Strap the cost of the item is SAR10.50 

Regards, 
abbas