Subject: Fwd: [#522991] - Re: 6460027095 لم تقم بعد باستلام طلبك رقم
From: Max <[email-masked]>
To: [email-masked], Max Taroutqatif <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 May 2020 13:45:29 +0000

Hi Team,     please update us for the subjected matter      Regards,  Obiedo    
             
              On
              Tue, 5 May at  2:02 PM
              ,  Max <[email-masked]>  wrote:
               
 Hi 
@Abhilash Kuttalam

 

 
 We just noticed these order 6460027095 (READY FOR PICK UP) and
6460004798
(READY TO SHIPPED) since January 2020. 

 

 I’m not able to check these orders in SAHLA as well. 

 

 Since the store has re-opened, please do advise them to mark this order as NOT PICKED and process the RTS. 

 

 The customer also has a 3rd order ID 6460004851
which is showing
PICK UP COMPLETE however customer claims it wasn’t picked up. (kindly check and provide us with the proof of collection).

 

 

  

 
  
 From: Max <[email-masked]>  
Sent: Saturday, March 14, 2020 6:10 PM 
To: Max Taroutqatif <[email-masked]> 
Cc: Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Fwd: [#522991] - Re: 6460027095 لم تقم بعد باستلام طلبك رقم 

 

 
External email sender, please take precaution.

 

 

 ​Hi Team, 

 

   

 
 Store code:60296 

 

   

 
 The customer wants to cancel these orders 6460027095 & 6460004798, please process RTS for the mentioned orders, 

 
 
 and, The customer claiming that he didn't collect this order also 6460004851 and as per Hybris its showing pickup complete, please provide us the POD 

 

   

 
 please check and do the needful, 

 

   

 
 Regards, 

 
 
 Obiedo 

 

   

 

 
522991:1125156

 

 

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