Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Wed, 27 May 2020 06:44:32 -0700 (MST)

This is the mail system at host mail.lsmindia.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<[email-masked]>: host
    landmarkgroup-com.mail.protection.outlook.com[104.47.8.36] said: 550 5.4.1
    Recipient address rejected: Access denied. AS(201806281) (in reply to RCPT
    TO command)

Subject: Re: store collection POD#6459689401
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>, abhilash kuttalam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, prakash iyangar <[email-masked]>, Varun Binani <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammed Obiedo <[email-masked]>, escalations dxbteam <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, alghamdi mohammed <[email-masked]>, LMG OMS <[email-masked]>
Date: Wed, 27 May 2020 06:44:27 -0700 (MST)

Hi Team, 

We are still waiting an update on below case, kindly check and help us to close the case. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "abhilash kuttalam" <[email-masked]>, "prakash iyangar" <[email-masked]> 
Cc: "Varun Binani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammed Obiedo" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "alghamdi mohammed" <[email-masked]>, "LMG OMS" <[email-masked]> 
Sent: Friday, 13 March, 2020 16:05:42 
Subject: RE: store collection POD#6459689401 

[ mailto:[email-masked] | @Abhilash Kuttalam ] 

There is still no reply from the store team. 

[ mailto:[email-masked] | @Prakash Iyangar ] fyi on the below C&C order which the customer claims has not been collected, however, it is marked as pick up complete. 

Order value is SAR 525. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, March 13, 2020 2:00 PM 
To: Abhilash Kuttalam <[email-masked]> 
Cc: Varun Binani <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammed Obiedo <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Alghamdi Mohammed <[email-masked]>; LMG OMS <[email-masked]> 
Subject: Re: store collection POD#6459689401 

External email sender, please take precaution. 

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Varun Binani" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "alghamdi mohammed" < [ mailto:[email-masked] | [email-masked] ] >, "lmg oms" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 8 March, 2020 20:31:02 
Subject: RE: store collection POD#6459689401 

Dear Varun, 

The order was marked as collected by SHARAFUDHEEN KADAKKOT But the customer has complained that they have not picked up the parcel. 

Please check and let us know if the parcel is physically available at the store. 

Kindly reply to all for confirmation. 

Thanks and Regards, 

Abhilash Kuttalam 
Max Fashion 

Riyadh Gallery Mall, Gate No. 1A, 3 rd Floor, 

Kingdom of Saudi Arabia 

Phone – 0112078292 (Extn 3512) 
Mob: +966 540 235 455 / +966 596 205 502 
URL: [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

I know Jiu Jitsu, Kung Fu and 26 other dangerous words. 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 8, 2020 12:18 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; LMG OMS < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: store collection POD#6459689401 

Hi [ mailto:[email-masked] | 
@Abhilash Kuttalam ] 

With below Em ID, can you please check with the store, 

Mahmoud 

From: Jagmohan Urmaliya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 8, 2020 10:13 AM 
To: Mohammed Idrees < [ mailto:[email-masked] | [email-masked] ] >; Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; LMG OMS < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: store collection POD#6459689401 

Dear Mahmoud, 

Here is the requested details , Customer collection happed on 13’th Feb-2020. 

AssignedBy="cpksa\18314" 

LocationId="60306" 

OrderNo="6459689401" 

PickUpCustomerName="Ahlam " 

PickUpVerificationId="1026485382" 

PickUpVerificationMethod="Others" 

Regards 

Jagmohan Urmaliya 

Application Support 

Landmark Group IT 

T : +971 4809 4234 

M : +971 561742857 

E : [ mailto:[email-masked] | [email-masked] ] 

From: Mohammed Idrees < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 08, 2020 10:02 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; LMG OMS < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: store collection POD#6459689401 

[ mailto:[email-masked] | @LMG OMS ] Please assist with the below details. 

Thanks, 

Idrees 

T : +971 4 8094349 
M : +971 569239700 
E : [ mailto:[email-masked] | [email-masked] ] 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 08, 2020 8:51 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Idrees < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: store collection POD#6459689401 

Hi [ mailto:[email-masked] | 
@Mohammed Idrees ] 

Please share POD for mention C&C order, 6459689401 Store Max 60306 

Mahmoud 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, March 6, 2020 10:56 PM 
To: Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: store collection POD#6459689401 

External email sender, please take precaution. 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 6 March, 2020 21:23:48 
Subject: store collection POD#6459689401 

Hi Team, 

With reference to order number: 6459689401 

Store code: Max60306 

Ticket number:461242 

The customer claiming that she didn't receive the mentioned orders, However, As per Hybris under consignments its showing "PICKUP COMPLETE" 

we escalated several times to store asking for POD with no response 

Regards, 

Obiedo 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com