Subject: Missing item// 6475259325
From: Algaili Ahmed <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 27 May 2020 02:51:10 -0700 (MST)

Hi Team, 

Kindly follow up with WH team for the missing item and also check with courier the exact status of the shipment# 45760795065 whether the returned shipment is the whole shipment or the missing item. 

Hi Team, 
Problem Statement: (Missing item) 

Order Date : 31-Mar-2020 
Order ID: 6475259325 
Tracking IDs : 45760795065 - 45760830614 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 16 items but as per the customer he/she has only received 15 items, Under the consignment details we can see that all 16 items have been shipped/Delivered from our side. 
The customer history: 1 ITEMS OUT OF 16 IS MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 162161278 - - Juniors 21-Piece Gift Set the cost of the item is SAR 149.00. 

Regards, 
Algaily