Subject: RE: [#786817] - Delivery
From: Jessie Caparas <[email-masked]>
To: Ansari Munawar <[email-masked]>, Centrepoint <[email-masked]>, Midhun Madhu <[email-masked]>, ecom cpkuwait <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 26 May 2020 12:53:53 +0000

@Seeta Seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]>

Please check the below and add in the missing items sheet.

From: Ansari Munawar <[email-masked]>
Sent: Tuesday, May 26, 2020 4:41 PM
To: Centrepoint <[email-masked]>; Midhun Madhu <[email-masked]>; ecom cpkuwait <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#786817] - Delivery

Dear Team,

Please update in google sheet

https://docs.google.com/spreadsheets/d/19zGDcuha3DKJ4_ANNjLafV4F1a3GQVpdcN8ixK3Qas8/edit#gid=414270527<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.google.com%2Fspreadsheets%2Fd%2F19zGDcuha3DKJ4_ANNjLafV4F1a3GQVpdcN8ixK3Qas8%2Fedit%23gid%3D414270527&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C43984e4102a7496c8e4008d801720bb9%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637260936618115715&sdata=ab%2BghXugWYXoX%2FAHOk5b9rQoaoyb8Bv35DP%2B1fCfXUA%3D&reserved=0>

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 26, 2020 11:28 AM
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Ansari Munawar <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#786817] - Delivery

External email sender, please take precaution.

Hi team,

Problem Statement: (Missing items)
Order Date : Apr 9, 2020
Order ID: 8376785348
Tracking ID: 100041302542
Assistance Required: Need missing item

Issue Description: Customer placed order for 15 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 15 items has been shipped/Delivered from our side.

Customer history: 4 ITEMS OUT OF 15 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing item are:
1)161660783 - - Textured Glass Dispenser with Lid - 6 L
2) 162009355 - - Metallic Round Tray with Handles and Mirror Base - 45x39 cms
3) 161301706 - - Decorative Circular Concerto Plate - 31.2 cms
4) 161630781 - - Circular Vase

Regards,
Asjad

786817:1125156
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