Subject: Re: late delivery Ticket ID 879470
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 25 May 2020 11:22:29 -0700 (MST)

Ad to manual refund sheet [ https://docs.google.com/spreadsheets/d/1vveLoKJeQGAhz4u9yCon0WOMQxN6Ku_aJ-6YAF1OoOI/edit#gid=0 | https://docs.google.com/spreadsheets/d/1vveLoKJeQGAhz4u9yCon0WOMQxN6Ku_aJ-6YAF1OoOI/edit#gid=0 ] 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 20 May, 2020 13:11:12 
Subject: late delivery Ticket ID 879470 

Problem Statement: late shipment 
Order Date : Apr 8, 2020 
Order ID: 8376621214 
Tracking ID: 100041296754 
Assistance Required: Need urgent shipment. 

Issue Description: the customer has placed his order on Apr 8, 2020 with the order id 8376621214, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
but as per record shipment is void. 

please do needful. 

Best regards 
Ammar asif