Subject: Re: Late Shipping - 6475895538
From: Shakeeb Arsalan <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 25 May 2020 10:05:02 -0700 (MST)

order has been cancelled 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 19 May, 2020 15:27:27 
Subject: Re: Late Shipping - 6475895538 

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Shivani Rani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, May 14, 2020 4:44:46 PM 
Subject: Late Shipping - 6475895538 

Hi Team, 

With reference to order # 6475895538 
Customer placed order on 1 April and till now she has not received the order. As per the hybris the order status is "SUBMITTED_TO_WAREHOUSE" Kindly check and do do the needful. 
Thank you for your help. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 13:56:58 
Subject: Late Shipping - 6475895538 

Hi Team, 

Ticket number: 642993 
Problem Statement: Late Shipping 
Order Date : Apr 1, 2020 
Order ID: 6475895538 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on 1 April and till now she has not received the order. As per the hybris the order status is "SUBMITTED_TO_WAREHOUSE" 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and shipped the order as soon as possible. 

Thank you for your help! 

Regards, 
Shivani